FAQ

Product Information
Are your products natural?

Yes. All our products are natural and sourced as pure crude materials.
Do you test product quality before selling?

Yes. Every product goes through quality checks before packing to ensure it meets our standards.
Can your products be used for personal consumption?

Some products may require strict guidance from a qualified medical professional before personal use. Customers are responsible for ensuring safe application.
What if I am not satisfied with the product quality?

We offer an open, hassle-free return and exchange policy. If the product does not meet your expectations, you may return or exchange it.

Orders & Purchasing
How is shipping calculated ?

Once we have your order details and delivery location, we find the most suitable low-cost shipping carrier and process your order accordingly. That’s why shipping charges are not added at the time of placing your order.
How do I place an order?

Create an account, select your desired product, add it to your cart, and complete checkout by filling in your details and choosing a payment method.
Can I modify my order after placing it?

This feature will be available soon. Until then, please contact us through the Contact page form or other provided communication methods as soon as possible.
Will I receive confirmation after ordering?

Yes. You will receive an order confirmation email, payment confirmation email, order tracking details, and an order received notification.
Do you offer wholesale pricing?

Yes. For wholesale pricing, contact us via WhatsApp and also submit the form on our website. Emails receive priority handling to ensure no request is missed.
Are there any hidden charges?

No hidden charges. You only pay the product price, GST, and shipping. We regularly offer coupons and sometimes free shipping across India.